Privacy Policy

Privacy Policy

We, at Technos S.A., ensure that your browsing experience on www.grupotechnos.com.br is completely secure, complying with the strictest privacy standards and ensuring the confidentiality of your Personal Data. Your information is used solely for communicating financial and regulatory disclosure results and, occasionally, company marketing emails.

It is important that this Privacy Policy is read carefully so that you are aware of how and why we are using your information. In order to improve your experience on our Website and to offer our services, we need to process some of your Personal Data.

We do not intend to collect or in any way solicit Personal Data from individuals under the age of 18, as this website is intended solely for adult browsing. Therefore, if we become aware that we have collected Personal Data from someone under the age of 18, we will disregard the information provided and will not retain it in our records.

Accordingly, this Privacy Policy aims to inform you about how your Personal Data will be collected, used, transferred, shared, and stored. Any questions regarding this Privacy Policy may be clarified by contacting us at: privacidade@grupotechnos.com.br, with the subject line “Subject – Privacy Policy”.

To facilitate your understanding, this Privacy Policy is structured as follows:

1. DEFINITIONS

For the purposes of this Policy, the following definitions shall apply:

• National Data Protection Authority (or ANPD): the authority responsible for supervising compliance with the provisions of the LGPD within Brazilian territory;
• Controller: the party responsible for decisions regarding the Processing of Personal Data, especially those related to purposes and means of Processing – in this case, TECHNOS;
• Personal Data: any information relating to an identified or identifiable natural person, such as: name, CPF, RG, residential or commercial address, landline or mobile phone number, email address, among others;
• Sensitive Personal Data: Personal Data concerning racial or ethnic origin, religious beliefs, political opinions, membership in a union or organization of a religious, philosophical, or political nature, data related to health or sex life, genetic or biometric data when linked to a natural person;
• Data Protection Officer (DPO): the person appointed by the Controller and Operator to act as a communication channel between the Controller, the Data Subjects, and the National Data Protection Authority (ANPD);
• Incident(s): any accidental, unlawful, or unauthorized access, acquisition, use, modification, disclosure, loss, destruction, or damage involving Personal Data;
• General Data Protection Law or LGPD: Brazilian Federal Law No. 13.709/2018;
• Operator: the party that processes Personal Data on behalf of the Controller and in accordance with its instructions;
• Processing: any operation or set of operations performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Other terms used herein and not defined above shall have the meaning given in a specific clause or as set forth in the General Data Protection Law.

2. INFORMATION WE COLLECT, PURPOSE, AND LEGAL BASIS

Your information is used solely for processing your purchases and communicating special offers, new product launches, events, and promotions.

When you register on our website to use the services we offer, we request some personal information, such as your name and email address.

Your information may also be collected when purchasing any of the products we sell. For that, we will need your name, residential information such as email and billing address, identification through official documents such as ID and CPF, and credit card details for order payment.

When you contact us through the “Contact Us” section or via chat to clarify doubts, file a complaint, or check a service order, as well as to request technical support and product repair, we may use data such as device information, among other details.

To properly process your Personal Data, the LGPD establishes certain situations, known as “legal bases,” that allow for the Processing of Personal Data without the data subject’s consent.

Therefore, if there is a specific situation provided by the LGPD that permits us to process your Personal Data, we may do so regardless of your consent.

However, with regard to the purpose of sending marketing emails, your consent will be requested for the Processing of your Personal Data.

If it becomes necessary to collect your consent due to changes in how your Personal Data is processed, you will be informed by TECHNOS so that the situation can be properly addressed.

3. HOW WE USE YOUR INFORMATION

Your information may be used as described in the table below:

In addition, we may process your Personal Data if reasonably necessary or legally required (i) for reasons of public interest; (ii) to respond to requests from public authorities; (iii) to comply with government reporting or recordkeeping obligations; or (iv) to exercise legal rights in judicial or administrative proceedings.

4. ACCESS TO AND SHARING OF PERSONAL DATA

The Personal Data provided is not sold or exchanged with any company or partner. Access to your information is restricted solely to individuals with specific and internal authorization.

All your Personal Data is confidential, and any use will comply with applicable legislation and this Privacy Policy.

Personal Data may occasionally be shared with third parties only in cases where such sharing is essential for the provision of services to you, in order to ensure that the purposes of Processing are fulfilled.

5. SECURITY MEASURES ADOPTED

We have implemented a series of necessary Technical, Administrative, and Security Measures to protect your Personal Data against unauthorized access, accidental or unlawful situations of destruction, loss, alteration, disclosure, or any form of improper or unlawful Processing of Personal Data, such as protecting our database and all registered customers' Personal Data.

6. RETENTION AND DISPOSAL

The collected Personal Data will be retained until the end of the processing period—that is, when the Personal Data is no longer necessary to fulfill the purposes informed to you.

Personal Data may also be retained until a request is made to revoke consent or to delete unnecessary, excessive, or unlawfully processed Personal Data.

After this period, where applicable, certain personal information may be kept for the time necessary to fulfill legal obligations and to exercise rights in legal or administrative proceedings.

7. YOUR RIGHTS

Your Personal Data belongs to you, and therefore, you have rights over it.

As the Data Subject, you have the right to confirmation of Processing and access to your Personal Data, the right to correct incomplete, inaccurate, or outdated Personal Data, and other rights (such as data portability, revocation of consent, information about sharing and the possibility of refusing consent and the consequences thereof, as well as the anonymization, blocking, or deletion of unnecessary, excessive, or improperly processed Personal Data).

You may exercise your rights by sending a written request to the email address: privacidade@grupotechnos.com.br, specifying:

• Full name, RG, CPF number, and email address;
• The right you wish to exercise;
• Date of the request and signature of the Data Subject.

To fulfill your rights, in addition to the Personal Data listed above, we may request other information to confirm that the person exercising these rights is indeed you or someone authorized to act on your behalf.

Please note that these rights are not absolute and may not apply in all cases, but we will always do our best to honor your rights under applicable data protection law.

8. COMPLAINTS

You also have the right to file a complaint with the National Data Protection Authority - ANPD, which is responsible for ensuring the protection of Data Subjects’ rights in Brazil and for overseeing compliance with Law No. 13.709/18 – the Brazilian General Data Protection Law (LGPD). Visit: https://www.gov.br/anpd/pt-br. 

9. CHANGES TO THE PRIVACY POLICY

This Privacy Policy may be updated. Therefore, we recommend that you visit this page periodically to stay informed about any modifications. If any relevant changes are made that require new consent from you, we will publish the updated Privacy Policy accordingly.

If you have any questions or would like to provide feedback on Polar’s privacy practices, please contact us at: privacidade@grupotechnos.com.br.

This is the 1st Version of TECHNOS’ Privacy Policy, last updated on July 30, 2021.

Update Responsible Party Information:

Personal Data Controller:
Technos S.A.
CNPJ No. 09.295.063/0001-97
Avenida das Américas, No. 4200, Block 05, 6th Floor, Room Set 601 – Barra da Tijuca
Rio de Janeiro/RJ – ZIP 22.640-102

Data Protection Officer:
Robson da Silva Neves
privacidade@grupotechnos.com.br

1. OWNERSHIP OF THE TECHNOS WEBSITE

Thank you for visiting, accessing, and using our website.

These Terms and Conditions of Use ("Terms") are owned by SCS-2 COMÉRCIO DE ACESSÓRIOS DE MODA LTDA (“TECHNOS”) and are intended to ensure that your navigation on www.technos.com.br is secure and complies with the strictest privacy standards, ensuring the necessary confidentiality of your Personal Data. These Terms apply to anyone who accesses or otherwise uses our website.

BY ACCESSING OUR WEBSITE AND CONTINUING TO BROWSE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU MAY NOT ACCESS OR BROWSE THE WEBSITE.

We reserve the right to change, modify, add, or remove parts of these Terms at any time. It is your responsibility to review these Terms of Use periodically to stay informed of any updates.

CONTINUED USE OF THE WEBSITE AFTER CHANGES HAVE BEEN POSTED WILL MEAN THAT YOU ACCEPT AND AGREE TO THOSE CHANGES.

The Privacy Policy complements what is set forth in these Terms and should be read and considered in conjunction with them.

2. SERVICES OFFERED ON OUR WEBSITE

Without prejudice to what is stated in these Terms, our website is intended to give you access to information, content, and services we offer, such as:
(i) enabling marketing activities;
(ii) selling products and providing the necessary customer service, support, and follow-up;
(iii) handling questions, suggestions, and complaints;
(iv) processing payments and collections; and
(v) registering customers in our system.

3. REGISTRATION, ACCESS AND USE OF THE WEBSITE

Our website is directed only to people over 18 (eighteen) years old, so we do not aim to collect or, in any way, request Personal Data from individuals under 18 years old. Therefore, if we become aware that we have collected Personal Data from an individual under 18 years old, we will disregard the information provided and will not keep it in our databases.

3.1. REGISTRATION

Registration on the website is mandatory for purchasing our products and for customer service. However, registration is optional for receiving our marketing actions, such as newsletters and acquiring discounts.

If you wish to receive our news, you must provide your name and email for registration.

Once registered, you will start receiving our newsletter, promotions, and news at the email address registered on our website.

The information provided at the time of your registration must be true, complete, and kept updated. We will not be responsible for any result or damage arising from the falsehood of your personal information or your failure to update it.

If you no longer wish to receive our promotional emails, simply click on "Don't want to receive these messages anymore? Unsubscribe." at the bottom of the email received.

3.2. USE OF THE WEBSITE

You declare, acknowledge, and agree that any and all actions performed by you during the use of our website will be your sole and full responsibility, and you must exempt us from any risks you may incur, such as complaints, damages, losses, and harm caused as a result of such actions or manifestations.

4. PRIVACY

We respect your personal and privacy rights, and we hereby commit to using the information made available through this website as indicated in these Terms of Use, in our Privacy Policy, and in accordance with applicable law.

Our Privacy Policy applies to the use of this website, and its terms are part of these Terms of Use by this reference. To view the Privacy Policy, [click here].

5. ACCESS AND USE OF INFORMATION BY THIRD PARTIES

The information collected through the website may also be accessed, processed, reproduced, uploaded, downloaded, and incorporated into new systems, applications, and software by duly authorized third parties ("Service Providers"), located or based in Brazil and outside the national territory, for the execution of the website's purpose indicated in these Terms of Use and in the Privacy Policy.

 Furthermore, for technical and operational reasons, the information may be stored in facilities, data centers, and servers owned or operated by Service Providers, located or based in Brazil.

These Service Providers are subject to and bound by rules, obligations, and duties of confidentiality, secrecy, and protection of the privacy of your Personal Data and information, consistent with the provisions of the Privacy Policy and applicable law.

 
6. INTELLECTUAL PROPERTY RIGHTS

Any and all images, photographs, logos, slogans, sounds, trademarks, text, statements, designs, including domain name, user interface, and color combinations used, incorporated, and present on the website constitute the sole and exclusive intellectual property of TECHNOS. The use, reproduction, distribution, display, in whole or in part, of any intellectual property of TECHNOS by third parties is not permitted or authorized without its prior consent.

7. INFORMATION SECURITY

We utilize and adopt appropriate and suitable security and prevention processes, techniques, mechanisms, and procedures to protect your Personal Data against unauthorized access, accidental or unlawful destruction, loss, alteration, communication, or any form of improper or unlawful Personal Data Processing, such as, for example, the protection of our database and all Personal Data of our registered customers.

8. QUESTIONS

If you have any questions or other inquiries regarding these Terms and Conditions of Use, please contact us via email: privacidade@grupotechnos.com.br, indicating the subject as "Subject – Terms of Use".

This is the 1st Version of the Terms and Conditions of Use for the TECHNOS Website, last updated on July 30, 2021.

Responsible for the update information:

Personal Data Controller:
Technos S.A.
CNPJ nº 09.295.063/0001-97
Avenida das Américas, nº 4200, Block 05, 6º floor, Room Set 601 – Barra da Tijuca
Rio de Janeiro/RJ – ZIP Code 22.640-102

Personal Data Protection Officer:
Robson da Silva Neves
privacidade@grupotechnos.com.br

We, at Technos S.A., guarantee that your Browse experience on www.technos.com.br will be completely secure, meeting the most rigorous privacy standards, ensuring the necessary confidentiality of your Personal Data.

To improve your experience on our website and make it more efficient, we will request your consent to store or retrieve information in your browser. This information may be in the form of a cookie or similar file.

We will necessarily store cookies that are strictly necessary for the functioning of our website ("essential cookies"). For all other types of cookies used ("non-essential cookies"), we need your consent.

This website uses different types of cookies; some may also be placed by independent services that appear on our pages.

You can change or withdraw your consent for the use of non-essential cookies on our website at any time.

Learn more about who we are, how you can contact us, and how your Personal Data is processed in our Privacy Policy (https://www.grupotechnos.com.br/en/privacy-policy).

WHAT IS A COOKIE?

Cookies are small pieces of information that the website requests your browser to store on your computer or mobile device. A cookie allows the website to "remember" your actions or preferences over time.

Most internet browsers accept cookies; however, you can configure your browsers to refuse certain types of cookies or non-essential cookies. Additionally, you can delete cookies at any time.

WHY DO WE USE COOKIES?

We use cookies to learn how you interact with our content and to improve your experience when visiting our website.

For example, some cookies remember your preferences so you don't have to make these choices repeatedly every time you visit our website. Furthermore, we may use what we learn about your behavior on our website to offer targeted advertisements on third-party website(s) in an effort to "re-present" our products and services to you.

WHAT TYPES OF COOKIES DO WE USE?

The cookies we use can be:

• ESSENTIAL COOKIES: These are necessary cookies that help us make the website useful by enabling basic functions, such as navigation and page access to protect areas of the website. The website may not function correctly without these cookies;
• NON-ESSENTIAL COOKIES:
• SESSION COOKIES: These are temporary cookies that are used to remember you during your visit to the website, and they expire when you close the browser;
• PREFERENCE COOKIES: These types of cookies allow our website to remember information that changes the behavior or appearance of the website, such as your preferred language or the region you are in;
• STATISTICAL COOKIES: These cookies help us understand how you interact with websites by collecting and disclosing information anonymously;
• MARKETING COOKIES: These are used to track visitors across websites. The intention is to display advertisements that are relevant to you and, therefore, more valuable to publishers and independent advertisers.

HOW ARE THIRD-PARTY COOKIES USED?

For some of the functions within our website, we use third-party providers. These links (and any other content from third-party providers) may contain third-party cookies. Please note that we do not control any cookies used by these services, so we recommend that you consult the privacy policies of these third parties on their websites for information regarding their use of cookies.

HOW DO I REJECT OR DELETE COOKIES?

You can choose to reject or block all or specific types of cookies set through your visit to our website by clicking on cookie preferences. You can modify your preferences for the TECHNOS website and/or third-party websites by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not want cookies to be used, you may have to actively delete or block cookies. If you reject the use of cookies, you may visit our websites, but some functions may not work correctly.

By using our website without deleting or rejecting some or all cookies, you agree that we may place those cookies that you have not deleted or rejected on your device.

For managing cookies and choices, the means to configure each browser are different. They are described in the "Help" section of the browser, which will allow you to know how to change your cookie preferences. See the possibilities below:

For Safari™: https://support.apple.com/en-us/105082; 

For Google Chrome™:  https://support.google.com/accounts/answer/61416?hl=en; 

For Firefox™:  https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection. 

For Microsoft Edge™:  https://support.microsoft.com/en-us/microsoft-edge/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd.

We emphasize that this list does not contain all browsers available on the market. If necessary, consult the "Settings" or "Support" sections of your browser.

ADDITIONAL INFORMATION AND CONTACTS

We are committed to the security of your information and privacy, so we invite you to consult our Privacy Policy (https://www.grupotechnos.com.br/en/privacy-policy) and Terms of Use. If you have any questions about cookies and privacy, please contact us via email: privacidade@grupotechnos.com.br, indicating the subject as "Subject – Cookie Policy".

This is the 1st Version of TECHNOS's Cookie Policy, last updated on July 30, 2021.

Information of the person responsible for the update:

Personal Data Controller:
Technos S.A.
CNPJ nº 09.295.063/0001-97
Avenida das Américas, nº 4200, Block 05, 6º floor, Room Set 601 – Barra da Tijuca
Rio de Janeiro/RJ – ZIP Code 22.640-102

Personal Data Protection Officer:
Robson da Silva Neves
privacidade@grupotechnos.com.br